Shipping information
✅ Tracked, secure & worry-free shipping. We always ship with tracked delivery, including international orders. Your order is fully guaranteed, so there’s no need to worry about it getting lost along the way.
✅ No hidden fees. All customs and tariff fees are prepaid by us, so there are no surprises on arrival.
✅ Fulfilment: Your order will leave our warehouse the same or next working day unless otherwise stated on the product page.
Please note: there will be no shipping between December 31st and January 4th over the New Year's holiday weekend. Shipping commences again on January 5th. Thank you for your patience.
Shipping Costs:
| Region | Standard Shipping Rate (Orders Below Threshold) | Free Shipping Threshold |
| USA (United States) | $6.00 USD (for orders $0.00 USD–$24.99 USD) | Free on orders $25.00 USD and up |
| UK (United Kingdom) | £5.00 (for orders £0.00–£19.99) | Free on orders £20.00 and up |
| EU (Euro Zone: Austria, Belgium, Croatia, etc.) | €5.00 EUR (for orders €0.00 EUR–€24.99 EUR) | Free on orders €25.00 EUR and up |
| Canada | $8.00 CAD (for orders $0.00 CAD–$39.99 CAD) | Free on orders $40.00 CAD and up |
| Australia | $8.00 AUD (for orders $0.00 AUD–$39.99 AUD) | Free on orders $40.00 AUD and up |
| New Zealand | $10.00 NZD (for orders $0.00 NZD–$44.99 NZD) | Free on orders $45.00 NZD and up |
| Denmark | kr 50.00 DKK (for orders kr 0.00 DKK–kr 199.99 DKK) | Free on orders kr 200.00 DKK and up |
| Norway | kr 70.00 NOK (for orders kr 0.00 NOK–kr 269.99 NOK) | Free on orders kr 270.00 NOK and up |
| Poland | zł 20.00 PLN (for orders zł 0.00 PLN–zł 99.99 PLN) | Free on orders zł 100.00 PLN and up |
| Sweden | kr 70.00 SEK (for orders kr 0.00 SEK–kr 249.99 SEK) | Free on orders kr 250.00 SEK and up |
| Switzerland | CHF 5.00 (for orders CHF 0.00–CHF 24.99) | Free on orders CHF 25.00 and up |
| Please note: The displayed currency is based on the region you are shipping to. | ||
Estimated Delivery Times:
For products marked as 'In stock'
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USA & Canada: Approximately 5–10 days
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UK, EU: Approximately 5–10 days
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Australia & NZ: Approximately 4–7 days
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Other International Destinations (Denmark, Norway, Poland, Sweden, Switzerland): Approximately 5–10 days
For products marked as 'Stock arriving on [date]' or PRE-ORDERS
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USA & Canada: Add approximately 5-10 days to the release date
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UK, EU: Add approximately 5–10 days to the release date
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Australia, NZ: Add approximately 4–7 days to the release date
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Rest of the World: Add approximately 3–16 days to the release date
Please note that all shipping times are approximate and can vary depending on the courier. We rely on external courier services for deliveries and thus do not guarantee exact delivery dates and do not take responsibility for not meeting these approximate delivery times.
When purchasing products that are not yet in stock, you accept that the stock will arrive at a later date and your order will ship once the stock is available.
Couriers Used:
We partner with a range of trusted couriers to get your products to you as efficiently as possible. Depending on your location, we utilize the services of USPS, UPS, Royal Mail, GLS, and DPD.
Shipping Origin:
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USA & Canada: Items ship from our China-based warehouse partner.
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Australia & NZ: Items ship from our China-based warehouse partner. All shipments are tracked and delivery is guaranteed by us.
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EU, UK & Rest of the World: Items ship from our China-based warehouse partner. All shipments are tracked and delivery is guaranteed by us.
Returns & Free Shipping Adjustment
If you return items for a refund that were originally shipped with free shipping and your remaining order value falls below the free shipping threshold, we will deduct the relevant shipping fee from your refund.
Customs and Additional Fees:
There are no additional customs fees upon receiving your items. We prepay all import fees so you can shop with confidence.
Thank you for shopping with us! If you have any further questions regarding our shipping policy, please feel free to contact our customer service team via the contact form if you need help, or hit us on social media @thepintheory. Please note we no longer disclose the email address on the website as it results in robots spamming our mailbox.